Report Date: 02 December 2025
Prepared by: Neftaly Chief Human Capital Officer Sinentlantla Mabusela
Programme: BANKSETA Work-Integrated Learning (WIL) Internship Programme

---

Introduction

This monthly report provides an update on Neftaly’s partnership activities, progress, and engagements under the Banking Sector Education and Training Authority (BANKSETA) Work-Integrated Learning (WIL) Internship Programme. The purpose of the report is to outline achievements, identify challenges, and highlight upcoming actions aimed at improving collaboration with BANKSETA partners and enhancing intern support.

---

Overview of WIL Internship Activities (December)

During the month of December, Neftaly continued working with BANKSETA and participating internship host organizations to ensure smooth placement, monitoring, and development of interns. The key activities focused on communication with host partners, addressing intern needs, and strengthening programme compliance.

---

Key Achievements

Strengthened Partner Engagement

• Continued communication with BANKSETA and internship host employers.
• Partners provided positive feedback on intern performance and learning progress.
• Neftaly maintained consistent reporting and supported partners with required documentation.

Monitoring and Support of Interns

• Regular check-ins with interns were conducted to assess workplace learning progress.
• Interns received guidance on workplace expectations, punctuality, performance, and professional conduct.
• No major complaints from interns were reported during this period.

Programme Compliance

• All required reporting templates and attendance registers were submitted to BANKSETA as scheduled.
• Neftaly assisted partners with ensuring documents aligned with BANKSETA guidelines.

---

Challenges Identified

Delays in Partner Responses

Some host partners experienced delays in submitting required monthly reports and attendance records, causing administrative pressure on Neftaly and extended follow-ups.

Limited Placement Expansion

• Some potential partners could not participate due to capacity constraints.
• This limited the number of new placement opportunities available for the month.

Intern Support Needs

A few interns requested additional guidance on adapting to workplace culture and managing internship expectations, requiring increased support from Neftaly coordinators.

---

Recommendations

• Strengthen communication channels with host partners to ensure timely submissions of documentation.
• Identify additional host employers within the banking and financial services sector to expand internship opportunities.
• Provide ongoing professional development sessions for interns to improve readiness and confidence in the workplace.
• Increase monitoring visits to ensure early identification of challenges and better programme supervision.

---

Upcoming Activities (January 2026)

• Planning a partner engagement session to share programme updates and strengthen collaboration.
• Conducting mid-term intern assessments to measure progress and identify support needs.
• Expanding outreach to new partners to explore placement opportunities for the next intake.
• Preparing quarterly compliance documents for BANKSETA review.

---

Conclusion

The December report reflects stable performance and positive collaboration between Neftaly, BANKSETA, and host partners. While a few administrative and support challenges were noted, Neftaly remains committed to strengthening the internship programme, improving partner relations, and ensuring interns receive valuable workplace learning experiences.