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Neftaly Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407
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Neftaly – Housekeeping / Public Area Attendant / Cleaner – Neftaly
Housekeeping / Public Area Attendant / Cleaner
Recruiter:Royal Caribbean Group Category: Housekeeping Jobs Position:Hotel Utility / Cleaner Updated:January 30, 2026POSITION SUMMARY:
Celebrity Cleaner, or individually by area Public Area Attendant/Crew Area Attendant/Night PA Attendant/Pool Attendant/Retreat Attendant owns the guest experience in the area assigned, offering a seamless execution of premium service and cleanness that is both exceptional and memorable. Celebrity Cleaner must possess outstanding hospitality and communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains areas assigned in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night).
- Reports to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, name tag, and any other uniform related item (belt, hat, etc.).
- Operates steam cleaning equipment, scrapers, brooms and a variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications.
- Cleans public bathrooms, elevators, offices, corridors, public areas, and crew member quarters.
- Cleans, maintains, and replenishes towels and amenities in the Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned.
- Cleans carpet, upholstery, floor, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water, and other damage such as dirt, soot, stains, mildew, and excess water and moisture.
- Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants.
- Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.
- Notifies management of the malfunction/maintenance issues in public/crew areas.
- Maintains cleaning supplies and equipment in good working order. Reports directly to management when equipment is malfunctioning.
- Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, (daily programmer, etc.), to provide guests with accurate information to answer questions.
- Assists the food service personnel in the collection of soiled glasses, china, cutlery, etc. throughout the vessel and transports to designated collection areas.
- Assists the Room Service team on delivering breakfast orders and collection/dish out process.
- Empties and cleans wastebaskets and ashtrays and transports trash to disposal area.
- Transports guest’s luggage to assigned areas during embarkation and disembarkation.
- Handle ship stores on loading days, as scheduled by management and supervisor.
- Assist the inventory team if needed with loading of the store as assigned by supervisor.
- Assists on the gangway/tender/pier operation as assigned by the supervisor.
- Debark operation assists with wheelchair assistance team.
- Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries.
- Attends meetings, training activities, courses and all other work-related activities as required.
- Performs duties related to any OPP (OUTBREAK PREVENTION PLAN) situation onboard.
- Assists in the main laundry when needed/assigned by the supervisor.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
- More than 6 months of cleaning experience in a luxury environment
- Knowledge of using and mixing a variety of cleaning agents and chemicals
- Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools
- Proficiency in Spanish or European languages
- Demonstrate excellent customer service skills
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Neftaly – Cleaner-Tailor – Neftaly
Cleaner-Tailor
Recruiter:Royal Caribbean Group Category: Housekeeping Jobs Positions:Tailor / Linen Keeper, Florist Updated:January 30, 2026ESSENTIAL DUTIES AND RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies. Each shipboard employee may be required to perform all functions in various food and beverage service venues throughout the ship. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
- Fits garment on guest or crew member to determine required alterations. Studies garment and uses tape measure to measure sections such as sleeves, pants and hems Marks alteration lines and re-sews garment using needle and thread or sewing machine.
- Attends meetings, training activities, courses and all other work-related activities as required.
- Manages the in-house tuxedo program through rental and pre booked tuxedos.
- Maintains proper par and inventory of all tuxedo items.
- Demonstrates exceptional customer service skills including strong communication skills.
- Manages the onboard floral cart, prepares, delivers, and sells flow
- Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction.
- Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
- Minimum one to two years tailor or seamstress experience in a commercial dry cleaning or related establishment.
- Ability to alternate a variety of garments and operate sewing equipment.
- Ability to apply customer service skills according to Royal Caribbean
- International’s The Royal Way when interacting with guests and coworkers.
- Completion of high school or basic education equivalency preferred.
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Neftaly – Public Area Attendant – Neftaly
Public Area Attendant
Recruiter:Royal Caribbean Group Category: Housekeeping Jobs Positions:Hotel Utility / Cleaner, Deck Steward / Pool Attendant Updated:January 30, 2026Essential Duties and Responsibilities:
All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s, SOP’s, SQM standards, USPH guidelines, environmental, and safety policies. In accordance with Royal Caribbean International’s Royal Way Experience, each employee exemplifies friendly, passionate, committed behavior at all time. This consists of physical and verbal interactions with guests and fellow shipboard employees. Each shipboard employee may be required to perform all functions in various service venues throughout the ship.
- Operates steam cleaning equipment/machines, scrapers, brooms and a variety of hand and power tools.
- Uses a variety of cleaners and chemicals depending on the cleaning needs. Mixes water and detergents in a container to prepare cleaning solutions, according to specifications.
- Cleans public bathrooms, elevators, offices and crew corridors in areas not under the responsibility of a BASO.
- Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and area accessories to remove effects of smoke, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
- Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, clean and sanitize. Dusts furniture and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.
- Notifies management of all malfunctions, safety, security, maintenance-related issues, etc.
- Maintains cleaning supplies and equipment in good working order. Makes recommendations for the requisitions of supplies and equipment when needed.
- Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data (daily Compass, etc.) in order to provide guests with accurate information to answer questions.
- Assist food service personnel in the collection of soiled glasses, china, cutlery, etc., throughout the vessel and transports to designated collection areas.
- Empties and cleans wastebaskets and ash trays and transports trash to disposal area.
- Transports guests’ luggage to assigned areas during embarkation and disembarkation.
- Attends meetings, training activities, courses and all other work-related activities as required.
- Maintains a safe, clean and sanitary pool area for guests and shipboard employees, including the turf.
- Follows procedures to open and close the pool each day. Assist Life Guard on duty to attach and detach net over the pool.
- Enforces Pool Deck lounge chairs reservation SOP’s.
- Makes sure that wet floors are constantly mopped/dried.
- Observes general safety regulations are followed, responds to any type of emergency by dialing 911.
- Maintains deck furniture in a clean and orderly fashion. Stacks chairs and transports to assigned areas.
- Inspects deck chairs on a daily basis for condition of straps (if damaged, heavily stained or missing, replace immediately), and inspects for leg caps (if missing replace immediately).
- Issues / tracks towels for guests according to the Pool Towel Policy. Folds towels on port days and transports towels to the towel station.
- Cleans and sanitizes pool area and spa showerheads on a monthly schedule. Follows shipboard cleaning schedules to ensure periodic deep cleaning of the pools and Jacuzzis.
- Performs a variety of duties when the pool area is closed.
- Children Swimming Pool Life Jackets should be monitored, cleaned and sanitized on a daily basis.
- Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications:
- Minimum one-year previous cleaning experience, preferably in a 4- or 5-star hotel.
- Knowledge of proper cleaning techniques, requirements and use of equipment.
- Knowledge of proper chemical handling.
- Ability to apply customer service skills, according to Royal Caribbean International’s SOP’s, when interacting with guests and coworkers.
- Completion of high school or basic education equivalency preferred.
- Proficiency in Spanish or European languages
Work Experience Requirements
All applicants must have previous experience in working in a 4/5* Hotel or Upscale Restaurant.
Language Requirements
Good knowledge of the Spanish language is required.
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Neftaly – Upholsterer – Neftaly
Upholsterer
Recruiter:Royal Caribbean Group Category: Housekeeping Jobs Position:Upholsterer Salary:£Neg. Updated:January 28, 2026POSITION SUMMARY
The Upholsterer is responsible for the maintenance, repair, and conservation of the vessel’s upholstery, carpets, wallpapers, and related decorative elements. The Senior Upholsterer or the Upholsterer appointed by the Hotel Maintenance Manager shall serve as the Supervisor of the Upholstery Division, overseeing daily operations and team coordination.ESSENTIAL DUTIES AND RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with Royal Caribbean Group’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies. Employees may be required to perform functions across various venues and areas on the ship.In line with philosophy of Anchored in Excellence, all employees conduct themselves professionally and courteously at all times, interacting positively with guests and fellow crew members, and maintaining a high standard of presentation in guest contact and crew areas.
- Complete the familiarization form of Chapter 2 following established procedures.
- Be familiar with the Safety & Quality Management Program, including responsibilities within the Safety Organization as outlined in the Emergency Plan and Station Bill.
- Responsible for the maintenance and repair of furniture, carpets, wallpapers, awnings, and decorative items in both crew and passenger areas.
- Manage inventory and control of fabrics, textiles, and materials related to upholstery and decoration. Ensure timely requisitions to support smooth vessel operations.
- Respond promptly to any problems or passenger complaints requiring upholstery or decorative repairs. Familiarity with passenger complaint resolution procedures (Chapter 5.05 of the Fleet Operations Manual) is essential.
- Be prepared to take action during off-duty hours if required in emergency situations.
- Always use the proper safety and protective equipment during daily operations.
- Attend meetings, training sessions, courses, and other work-related activities as required.
- Perform any other duties as assigned by supervision or management. This job description is not exhaustive, and employees may be asked to perform additional related tasks.
Hiring Requirements:
- Proven experience as a craftsman in upholstery, sewing, carpeting, wallpapering, textiles, or related fields.
- Knowledge of safety procedures and basic safety training prior to employment.
Language Requirements:
- Ability to speak English clearly, distinctly, and cordially with guests.
- Ability to read and write in English to understand procedures, give/receive instructions, and communicate effectively with guests, supervisors, and colleagues.
Physical Requirements:
- Regularly required to stand, walk, handle materials, reach, talk, hear, and sense smell.
- Must have full range of vision (including close, distance, color, peripheral, and depth perception) and the ability to adjust focus.
- Capable of lifting and moving up to 50 pounds.
- Must be physically able to participate in emergency life-saving procedures and drills, including lowering lifeboats, with full use of arms, legs, and sensory abilities.
Language Requirements
Good knowledge of the English language is required.
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– Neftaly
2nd Electronics Engineer
Recruiter:Royal Caribbean Group Category: Engine / Technical Jobs Position:Electro-Technical Officer (ETO) Published:January 15, 2026The 2nd Electronics Engineer reports to the Chief Electrical Engineer / 1st Electronics Engineer and is responsible for the maintenance and repair of electrical and electronic installations onboard. The role involves executing maintenance tasks as directed by supervisors, ensuring systems operate safely and efficiently across various service areas of the ship.
All shipboard personnel may be required to perform functions across different venues and throughout the vessel as needed.
Responsibilities:
- Always conduct oneself professionally and courteously, maintaining positive interactions with guests and fellow crew members, especially in guest contact and crew areas.
- Uphold the highest environmental standards, working with superiors and subordinates to understand and comply with company environmental policies. Immediately inform superiors if any environmental system malfunctions.
- Assist with maintenance of equipment under the supervision of the 1st Electronics Engineer when required.
- Be responsible for maintenance tasks assigned within his discipline.
- Train, guide, and coach Assistant Electrical Engineers under his supervision (if assigned).
- Perform additional routines and work as assigned by the Chief Electrical Engineer or 1st Electronics Engineer.
- Ensure all work complies with regulatory requirements, SQM, SOPs, and manufacturer recommendations.
- Maintain and update all relevant documentation, including drawings, service manuals, and “as-built” records.
- Ensure all system components and parts are registered and fully covered by AMOS maintenance jobs.
- Request additional manpower as needed for repairs and maintenance tasks.
- Keep the Chief Electrical Engineer / 1st Electronics Engineer verbally informed of the status of all areas of responsibility on a daily basis.
- Maintain a detailed work report book, updated daily, for future reference.
- Attend meetings, training sessions, courses, and other work-related activities as required.
Assisting the 1st Electronics Engineer with maintenance and repair of:
- Electronic equipment and boards
- Radio communication systems
- Navigation systems
- Telephone exchanges and related equipment (sets, pagers)
- Talkback and sound-powered telephones
- Weather information systems
- Integrated Bridge Systems
- Fire detection systems
- UPS systems and batteries
- Camera surveillance systems
- Public address systems
- Emergency mustering & local entertainment interfaces
- KVM systems
- Searchlights
- Dimming systems
Direct responsibility for maintenance and repair of:
- Hotel venue automation systems
- Hospitality calling systems
- Fire doors & roller shutters
- Semi- and light-watertight doors
- LLL (Power Supply and Control System)
- Other hotel electronics equipment
Qualifications & Training:
- Bachelor of Science in Electrical/Electronic Engineering (or equivalent 4-year university degree preferred)
- Well-documented experience with marine electronics installations
- Basic Safety Training according to STCW standards
- Advanced Fire Fighting Training Course per STCW
- Experience on cruise ships or large passenger ships
- Familiarity with AMOS Maintenance Systems
- Knowledge of communication systems, computers/networks, alarm and monitoring systems
- Experience with navigation equipment and power electronics
Language Requirements:
- Ability to speak English clearly, distinctly, and cordially with guests
- Proficiency in reading and writing English to interpret procedures
- Ability to give and receive instructions effectively in both written and verbal forms
- Capable of effectively presenting information and responding to questions from guests, supervisors, and colleagues
Physical Requirements:
- Regularly required to stand, walk, handle tools, reach, talk, hear, and taste/smell
- Occasionally/frequently/continually lift and/or move up to 50 pounds
- Specific vision abilities include close, distance, colour, peripheral, depth perception, and focus adjustment
- Must be physically capable of participating in emergency lifesaving procedures and drills, including lowering lifeboats
- Full use of arms, legs, vision, hearing, and verbal communication necessary to receive and give instructions during emergencies
- Ability to lift/move up to 50 pounds
STCW Certificates
You will need valid STCW certificates to apply for this position. Find an STCW course near you.
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Neftaly Neftaly Health Care Services Rehabilitation and Therapy
1. Overview
Neftaly Neftaly Health Care Services – Rehabilitation and Therapy provides comprehensive, patient-centered programs to restore, maintain, and improve physical, cognitive, and emotional functioning. The service supports patients recovering from illness, injury, or surgery, as well as those managing chronic conditions. By combining expert clinical care, personalized therapy plans, and advanced rehabilitation techniques, Neftaly promotes recovery, independence, and enhanced quality of life.
2. Objectives
- To provide personalized rehabilitation services tailored to the needs of each patient.
- To support recovery from injury, surgery, or illness, and improve functional outcomes.
- To manage chronic conditions and prevent complications through targeted therapy.
- To enhance patients’ quality of life, independence, and overall well-being.
- To integrate rehabilitation and therapy services with preventive, primary, and specialist care.
3. Key Features
- Physical Therapy: Treatment for musculoskeletal injuries, post-surgical recovery, and mobility improvement.
- Occupational Therapy: Support for daily living activities, work-related rehabilitation, and adaptive skills training.
- Speech and Language Therapy: Assistance with communication, swallowing, and cognitive-linguistic skills.
- Psychological and Mental Health Support: Counseling, behavioral therapy, and stress management interventions.
- Personalized Care Plans: Individualized therapy programs based on assessments, goals, and progress tracking.
- Integrated Multidisciplinary Care: Coordination with physicians, nurses, and specialists to ensure comprehensive recovery.
4. Outcomes
- Improved mobility, functional independence, and quality of life for patients.
- Faster and safer recovery from illness, surgery, or injury.
- Effective management of chronic conditions to prevent deterioration and complications.
- Enhanced patient confidence, mental well-being, and engagement in therapy.
- Coordinated care leading to better overall health outcomes and patient satisfaction.
5. Future Plans
- Expansion of tele-rehabilitation services to increase accessibility and continuity of care.
- Integration of AI and digital tools for progress tracking, personalized therapy recommendations, and remote monitoring.
- Development of community-based rehabilitation programs for underserved populations.
- Collaboration with hospitals, private clinics, and specialists for multidisciplinary rehabilitation services.
- Continuous professional development for therapists and staff to adopt the latest evidence-based practices and technologies.
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Neftaly Corporate Training Service Personal Development and Wellness Programs
1. Overview
Neftaly Corporate Training – Personal Development and Wellness Programs support employees in building essential life skills, improving overall wellbeing, and achieving a balanced work-life experience. These programs are designed to foster resilience, emotional intelligence, stress management, and personal growth, ultimately leading to healthier, more engaged, and more productive teams. By addressing both professional and personal development, Neftaly helps organizations create a workplace culture that values employee well-being and sustained performance.
2. Objectives
- To equip employees with personal development skills that enhance workplace performance and relationships.
- To promote mental, emotional, and physical wellbeing in the workplace.
- To reduce stress, burnout, and absenteeism through proactive wellness initiatives.
- To build resilience, adaptability, and emotional intelligence for navigating change.
- To foster a positive organizational culture that prioritizes employee wellbeing and growth.
3. Key Features
- Personal Growth Workshops: Training in communication, time management, emotional intelligence, and goal setting.
- Wellness Programs: Initiatives focusing on stress management, mindfulness, nutrition, and physical fitness.
- Employee Assistance Support: Guidance on managing personal and work-related challenges effectively.
- Holistic Approach: Integration of mental, emotional, and physical health strategies.
- Flexible Delivery: Online webinars, onsite sessions, and blended learning models.
- Customized Solutions: Tailored programs based on organizational needs and employee feedback.
4. Outcomes
- Improved employee wellbeing, morale, and job satisfaction.
- Increased resilience and ability to manage workplace stress and challenges.
- Stronger interpersonal and communication skills within teams.
- Higher productivity and reduced absenteeism due to better health and engagement.
- Enhanced company reputation as an employer that values people and wellness.
- Long-term cultural shift toward healthier, more balanced workplace practices.
5. Future Plans
- Expansion of digital wellness platforms for remote and hybrid employees.
- Integration of AI-driven health and wellbeing monitoring tools.
- Development of personalized wellness pathways tailored to employee needs.
- Introduction of leadership-focused wellness programs to promote healthy management practices.
- Continuous collaboration with healthcare and wellness experts to update best practices.
