Department: Housekeeping

Employment Type: Fixed Term Contract

Reporting To: Executive Housekeeper

Description

To supervise the laundry team and to ensure smooth operation in that all laundry is prepared with a professional finish and in a timely manner.

The Laundry Master plays an integral role in providing the guests and crew with a service and should focus on effectively maintaining the laundry and following procedures in order to receive guest satisfaction.

Reporting relationships:
The Laundry Master reports directly to the Executive Housekeeper. 

Key Responsibilities

1. Responsible for the laundering and pressing of all company linens, uniforms, officers’ private clothing and guests clothing.
2. To keep control of laundry chemical usage stay within budget.
3. Ensure all correct procedures are followed up to maximize the life of the linens and uniforms.
4. Ensures that all equipment in the laundry is being used as per Manufacturer guidelines and instruction by the onboard technical dept.
5. Report any faults of the washers, dryers, ironing press or dry cleaning machine to the Executive Housekeeper and in emergencies to the Engine Control Room. Follow up on machine maintenance with Executive Housekeeper and Chief Engineer.
6. Ensure that dirty areas and clean areas are clear in the laundry and trolleys are clearly labeled.
7. Ensure chemical locker is kept neat and tidy and all chemicals are separated correctly. That MSDS sheet file is kept up to date and proper PPE is always available.
8. Ensure that all tumble dryers lint filters and additional lint filters are cleaned as per company standard.
9. Ensures that any linen that is contaminated by NLV or similar are washed separately following the guidelines set per the ships NLV plan.
10. Ensure dry-cleaning and wet cleaning machines are tested daily as per company standard.
11. Ensure inter-locks on washers and dryers are tested daily.
12. Ensure all check sheets and logs are signed daily.
13. Ensure that there is at least one laundry man in the laundry during all working hours.
14. Assist the Exec Housekeeper with laundry team Rotation scheduling.
15. Assist the Housekeeping team during embarkation process as per instruction by the Housekeeper.
16. To be involved in active searching of the laundry area during a search routine. 

Public Health:

1. To be knowledgeable of the USPH and other international Public Health rules and regulations by participating in the company’s Basic Food Hygiene course every 2 years and achieving a minimum of 80% pass.
2. To be familiar with and execute the Seabourn HESS-MS appropriate to their position.
3. Ensure all check sheets and logs are signed daily and given to the executive housekeeper at the end of every month.
4. Ensure that Laundry room is deep cleaned every week.
5. Be familiar with Perchloretyhlene handling and spillage procedures.

Qualifications

Education:

• Strong command of the English language combined with good written skills.

Experience:

• Previous experience in high volume Laundry operation. Ships experienced a plus

Knowledge, Skills & Abilities:

• Able to motivate co-workers.
• Ability to work in a team that is focused on exceeding guest expectations. Ability to execute and follow up on standard operating procedures.

Physical Demands & Travel

Physical Demands: 

For the safety of yourself and others on board certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift. 

Must maintain physical fitness to perform tasks associated with job. 

Travel Requirements:

• Passport – valid for a minimum of 6 month
• Flag state issued seaman book
• General flag state or flag state approved marine fitness medical United States C1/D visa
• English Marlin test at minimal score of 80% 
• Pre-employment medical examination 

Working Conditions:
Working on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours there are strict rules which all members of the ship’s company need to adhere to as stipulated by the Master’s standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.