Tag: character

Neftaly Email: sayprobiz@gmail.com Call/WhatsApp: + 27 84 313 7407

  • Neftaly – Head Cabin Steward/ess – European Nationals – Neftaly

    Crusie Job Fair Cancun 2026Crusie Job Fair Cancun 2026

    Head Cabin Steward/ess – European Nationals

    Recruiter:Line crewing LLC Category: Housekeeping Jobs Position:Executive Housekeeper Salary:Competitive salary Updated:January 22, 2026

     

    • This position is open to European nationals only

    Line Crewing is seeking qualified candidates for the position of Head Cabin Steward/ess to work onboard European river cruise vessels, with full onboard accommodation provided.

    – will be under Seasonal Dutch Contracts, running from March to November, with a potential continuation into refugee operations thereafter. Contracts are based on 38 working hours per week, with overtime paid accordingly.

    Experience, Skills, and Character

    • Minimum of three (3) years of experience in a similar position or within the Cabins Department onboard cruise vessels.
    • Strong public relations skills with an excellent command of English and/or German.
    • Computer skills including iOS, Windows, and Microsoft Office (Word, Excel), or similar ship management software.
    • Experience with stock control systems, inventory management, order files, and timesheets.
    • Ability to deal with both crew members and passengers in a professional and courteous manner.
    • Self-motivated individual with the ability to lead, motivate, and supervise departmental crew members.
    • Strong organizational and communication skills, with the ability to work comfortably in a multicultural environment.
    • Ability to work under pressure, meet deadlines, and consistently meet company standards.
    • Strong character with well-developed leadership skills.
    • Pleasant disposition, friendly personality, and a high level of patience and understanding.
    • Flexibility to work variable schedules according to company requirements and standards.

    Duties and Responsibilities
    Guest Service & Professional Conduct

    • Maintain a friendly, professional, and approachable attitude toward passengers and crew at all times.
    • Handle passenger complaints efficiently, professionally, and with discretion.
    • Lead by example, promoting positive working practices and high team morale.
    • Maintain effective two-way communication with the crew, addressing daily operational and personal matters.

    Cabin Department Supervision & Standards

    • Establish, implement, and uphold Cabins Department standards across all passenger areas in accordance with the Hotel Management Manual.
    • Continuously review, improve, and update cabin procedures to maintain high service standards.
    • Supervise cabin personnel effectively, ensuring proper organization, coordination, and performance.
    • Ensure compliance with assigned working schedules and cleaning routines.
    • Conduct daily inspections of all cabins and assigned public areas, ensuring deficiencies are promptly corrected.
    • Ensure crew members perform duties in line with their job descriptions, taking corrective action when required.

    Training, Leadership & Administration

    • Carry out inductions and training programs for new crew members and monitor their ongoing performance.
    • Oversee general administrative duties within the Cabins Department.
    • Maintain accurate records, including counseling reports, warnings, and performance documentation.
    • Request assistance from the Hotel Manager when necessary and maintain regular communication to ensure smooth operations.

    Inventory, Budget & Equipment Control

    • Control the departmental budget by managing supplies and maintaining accurate stock inventories.
    • Coordinate with other Heads of Department regarding orders and inventory of cleaning chemicals, utensils, garbage materials, and guest amenities (such as water bottles and chocolates).
    • Ensure proper use, care, and condition of all equipment and materials within the department.
    • Monitor and manage vending machine orders and revenues in the Crew Mess in cooperation with the Hotel Manager.

    Safety, Compliance & Hygiene

    • Ensure cabin crew members comply with uniform regulations and maintain high standards of personal hygiene.
    • Adhere to and strictly enforce vessel security, fire, and safety procedures in accordance with company regulations.
    • Report all technical issues in cabins and public areas directly to the Hotel Manager and ensure follow-up with engineers or relevant departments.

    Crew Areas & Welfare

    • Take responsibility for the cleanliness and organization of the Messroom and Crew Areas.
    • Inspect crew cabins with the Hotel Manager when requested.
    • Oversee the ordering, distribution, and condition of crew uniforms in coordination with the Hotel Manager.
    • Consult with cabin crew members regarding existing standards and propose service improvements to the Hotel Manager.

    Communication & Coordination

    • Maintain daily communication with the Cabins Team and Hotel Manager to ensure efficient operations and strong teamwork across departments.
    Apply

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