Position Title: Digital Communications WIL Intern (University – Persons with Disabilities)
Job Reference: NeftalyCMR-14A16

???? About Neftaly

Neftaly is a leading global platform for youth, education, civic engagement, and digital innovation. We run campaigns and services across 193 countries with a focus on empowering disadvantaged groups, including persons with disabilities, through inclusive and transformative digital programmes.

This opportunity is aimed specifically at university students living with disabilities who require Work Integrated Learning (WIL) or internship credits as part of their qualification.

???? Internship Objective

Join Neftaly’s Digital Communications Unit and work alongside digital professionals on the NeftalyCMR-14 strategic communications campaigns, gaining real-world experience in the fields of:

• Email and SMS marketing

• Social media and digital advertising

• Chatbots, push notifications, mobile engagement

• Webinars, surveys, and influencer collaborations

• Analytics and reporting

???? Key Areas of Learning & Responsibility

You will assist and receive training on tasks related to:

???? Email Marketing & Newsletters

• Manage and segment email lists

• Design branded templates using personalization tools

• Execute monthly campaigns with A/B testing

• Track engagement and ensure GDPR/CAN-SPAM compliance

???? SMS & Push Notifications

• Write, schedule, and analyze targeted SMS and push notifications

• Segment audiences and schedule automated sends

• Ensure messages comply with TCPA and relevant laws

???? Social Media & Video Content

• Develop and schedule posts, reels, and stories

• Assist in creating paid advertising campaigns

• Collaborate on video content production and distribution

• Respond to messages and comments for online engagement

???? Direct Messaging & Chatbots

• Support chatbot design and message automation

• Manage DM campaigns on platforms like Facebook and LinkedIn

• Customize outreach messages and monitor responses

???? Data & Analytics

• Use tools to monitor and report on campaign effectiveness

• Prepare insights and feedback reports

• Work with team leads to improve strategy and content performance

???? Virtual Events & Webinars

• Plan and promote events

• Manage hosting platforms and technical logistics

• Send invites, reminders, surveys, and thank-you messages

???? Content Creation & Distribution

• Assist in writing articles, digital flyers, eBooks, and whitepapers

• Publish content on websites, social media, and via email

• Participate in affiliate and influencer outreach

✅ Who Should Apply?

We welcome applications from university students with disabilities who are:

• Registered at a South African public or private university

• Requiring WIL or formal internship as part of a degree programme

• Passionate about digital marketing, media, or communication

• Able to work independently and have basic digital literacy

• Have access to a smartphone, laptop, and stable internet

Fields of Study May Include:

• Marketing / Digital Marketing

• Communication / Public Relations

• Multimedia / Journalism

• Information Systems / ICT

• Business / Entrepreneurship

????‍???? What You’ll Gain

• Mentorship and supervision by skilled digital professionals

• Work experience aligned to SAQA, SETA, and university WIL standards

• Exposure to leading tools and real campaign strategies

• A Neftaly Certificate of Completion, work reference, and portfolio support

• A flexible, remote-friendly, inclusive working environment

???? Neftaly is an Equal Opportunity Organisation

We are committed to inclusivity, transformation, and supporting persons with disabilities to access meaningful digital career pathways.

“Your voice, your skills, your future — Neftaly helps you build it.”